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Congratulations! You have enough points to redeem for one of our tasty rewards! Log in and navigate to either “Redeem Points” in your rewards portal or the “My Rewards” in the app & when in the online ordering flow. From there, select “Redeem Now” on any of the items under the “Redeem It” section. Please note only rewards for which you have enough points will be eligible for redemption. Once you have confirmed, the rewards will be loaded into your account and the corresponding number of points deducted from your account. You have 14 days to use your reward. Please note, some rewards can only be redeemed in-bakery. When ordering ahead on the app or online, be sure to add the reward to your order before adding items to your cart. Please note, you cannot redeem points for rewards directly with the cashier in-bakery. Redeeming points for rewards should be done in your account prior to visiting the bakery to redeem the reward. Ready to redeem & enjoy? Order Online now.
You can redeem eligible Bruegger’s Rewards at participating locations both in-bakery and when you order ahead, either online or in the app. In bakery, provide the cashier with the phone number associated with your account or scan your barcode from the Bruegger’s mobile app. When ordering ahead, go to “My Rewards” or “Rewards” and select from available reward menu by clicking “Add to Order.” Please be sure to add the reward to your order prior to adding items to your cart & before checkout for your reward to apply. Rewards will only apply once the eligible item is added to your cart. Ready to redeem & enjoy? Order Online now.

We can help! If you kept your receipt, you can use its code to claim those points. Log into your account and fill-in the Receipt Visit Code at the bottom of the “Home” tab to add your visit to your account and collect your points. 

 

Still having trouble or your receipt doesn’t have a visit code? Contact us.

If you are a first time user who is a member of the Bruegger’s Rewards Program but you have never accessed your account online or in the app, you will need to create a password. You can do this by going to the log-in page and selecting “Create/Forgot Password”. From there you will need to enter the email address associated with your account and type in a new password of your choice. The password requires at least 8 characters and you must use at least one numeric and one capital letter. Still need help? Contact us.

To use a gift card when ordering ahead on either the Bruegger’s app or online, you will need to Contact Us so we can load your gift card’s value to your Rewards Account. Please be sure to include the full gift card number & the email or phone number associated with your Rewards account to facilitate a quick turnaround of your request.

 

If you do not have a Rewards Account, there is not currently a way to pay for your order online or in the app with a gift card at this time. Please note that we continue to work on ways to streamline the order ahead app & online experience.

All donate to charity requests are handled by your local bakery GM. Please call or visit your local bakery to determine if your donation or charity event may be a good fit.


Looking for your local bakery? Search locations.

Store Information

You can locate a store near you by using our helpful Store Locator.

We bake our bagels fresh every morning, which means we’re up pretty early! Each store is different, so find your bakery’s hours by using our Store Locator.

Bruegger’s Bagels locations are closed on Christmas Day to allow our team members to spend time with their family and friends. Some Bruegger locations may be closed on additional holidays based on local store management discretion. We encourage our guests to check the store hours for their neighborhood bakery prior to visiting on holidays.

While the majority of our bakeries have re-opened their dining rooms, we have decided to transition some smaller bakeries or bakeries in select locations to takeout only bakeries. You can find the status of this and other amenities for your neighborhood bakery on our locations page.

We’re sorry your last experience with us missed the mark. To request a refund, Contact Us and complete the form. For fastest resolution, please include the order total, order date, name on the credit card used, last 4 digits of the credit cared used and the expiration date along with the reason why you are requesting a refund. Our team will follow up to your request via email.

All donate to charity requests are handled by your local bakery GM. Please call or visit your local bakery to determine if your donation or charity event may be a good fit.


Looking for your local bakery? Search locations.

Nutritional Info

Absolutely! You can find nutrition & allergy information for both in-store & catering menus here.

Please know that we are always happy to accommodate any dietary need or food allergy the best we can, however, there is always a risk of cross-contamination in our stores.

 

Need more details? View full nutritional and allergen information.

At this time, we do not have any plans to carry gluten free or keto-friendly bagels as a regular product in our stores. However, we are always working hard to find ways to improve and expand our offerings so this may change in the future. In the meantime, please check back with us for any updates as we are continuously rolling out new and exciting menu items!

 

View our menu to see all we have to offer today!

Order Ahead

We currently accept same-day orders both online and in our app from the time the bakery opens to 30 minutes prior to closing. Please note all order ahead orders need to be picked up prior to the bakery closing time.

 

Check your bakery’s operating hours on our locations page.

Currently we are unable to accept coupons in the app or online. Please visit a bakery to use your offer in store.

 

Looking for your closest bakery? Visit our locations page.

To use a gift card when ordering ahead on either the Bruegger’s app or online, you will need to Contact Us so we can load your gift card’s value to your Rewards Account. Please be sure to include the full gift card number & the email or phone number associated with your Rewards account to facilitate a quick turnaround of your request.

 

If you do not have a Rewards Account, there is not currently a way to pay for your order online or in the app with a gift card at this time. Please note that we continue to work on ways to streamline the order ahead app & online experience. 

Yes! We deliver through partners including Doordash, Uber Eats, and GrubHub. Please note delivery options may very by market.


Looking for catering delivery? We offer that too for orders over $25. View Catering Menu

Rewards Program

The Bruegger’s Rewards Program is the Bruegger’s Bagels loyalty program. By becoming a member of Bruegger’s Rewards, you earn 2 points for every $1 spent and those points can be used towards great rewards both in-bakery and when you order ahead online or in our app! Download our mobile app today and see what rewards are available to redeem using your points. Just for signing up, you will receive a free bagel and cream cheese with purchase as a special thank you for signing up. You will also get a special reward on your birthday, plus other exclusive reward benefits! And don’t worry, your info will never leave our bakery. We respect your privacy and will not sell your information at any time.

 

Interested? Sign Up Today!

Yay! We can’t wait to for you to start enjoying your rewards! Sign up today on your mobile or desktop browser or by downloading our mobile app from the Apple and Google Play app stores. Bonus! You will receive a Free Bagel & Cream Cheese just for signing up!

 

Need more information? View full program terms & conditions.

Congratulations! You have enough points to redeem for one of our tasty rewards! Log in and navigate to either “Redeem Points” in your rewards portal or the “My Rewards” in the app & when in the online ordering flow. From there, select “Redeem Now” on any of the items under the “Redeem It” section. Please note only rewards for which you have enough points will be eligible for redemption. Once you have confirmed, the rewards will be loaded into your account and the corresponding number of points deducted from your account. You have 14 days to use your reward. Please note, some rewards can only be redeemed in-bakery. When ordering ahead on the app or online, be sure to add the reward to your order before adding items to your cart. Please note, you cannot redeem points for rewards directly with the cashier in-bakery. Redeeming points for rewards should be done in your account prior to visiting the bakery to redeem the reward.

Ready to redeem & enjoy? Order Online now

You can redeem eligible Bruegger’s Rewards at participating locations both in-bakery and when you order ahead, either online or in the app. In bakery, provide the cashier with the phone number associated with your account or scan your barcode from the Bruegger’s mobile app. When ordering ahead, go to “My Rewards” or “Rewards” and select from available reward menu by clicking “Add to Order.” Please be sure to add the reward to your order prior to adding items to your cart & before checkout for your reward to apply. Rewards will only apply once the eligible item is added to your cart.

 

Ready to redeem & enjoy? Order Online now

As a member of the Bruegger’s Rewards, we will send you a reward for a free bagel and cream cheese with purchase for your birthday (valid for 14 days). Make sure to add your birthday to your account to ensure you get this treat on your special day!

 

Not sure if your birthday is on your account? Log in

We ask for your phone number as it serves as your Member ID. You can provide your phone number to the cashier at your local bakery to check-in to earn points and redeem available rewards. We will not contact you via phone or text for any reason.

 

Need to update the phone number on your account? Log In

We can help! If you kept your receipt, you can use its code to claim those points. Log into your account and fill-in the Receipt Visit Code at the bottom of the “Home” tab to add your visit to your account and collect your points.

Still having trouble or your receipt doesn’t have a visit code? Contact us. 

Go to log in here and select “Create/Forgot Password”. You will be redirected to the Password Reset page. From there, input the email address associated with your Bruegger’s account. An email will then be sent to you to reset the password. Simply click the “Reset Password” link in the email and you will be redirected to the password reset page. NOTE: The email address with the password reset link will come from “Customer Relations” and the sender’s email address will be guest@paytronix.com.

 

Still need help? Contact us.

Log into your account to update your account information such as name, city/state, and phone number.

 

Need to update your email or birthday? Contact Us.

We are so sorry to see you go! You can unsubscribe from receiving our emails by logging into your account and unchecking the box located at the bottom of your account page under “Email notifications”. You can also unsubscribe by selecting the “Unsubscribe” link on the bottom of any Bruegger’s Bagels email you have received from us and you will be redirected to a page that will provide confirmation that you have been removed from our email list. Please allow up to 10 days for your unsubscribe request to be processed.

 

Want to stay in touch, but don’t want emails? Follow us on social

Check your spam or junk email folder and add hello@brueggers.com to your safe sender list to ensure consistent delivery. Additionally, check to be sure you have opted-in to receiving emails from us by logging into your account and checking the box under “Email Notifications.”

 

Still experiencing issues? Contact us.

If you are a first time user who is a member of the Bruegger’s Rewards Program but you have never accessed your account online or in the app, you will need to create a password. You can do this by going to the log-in page and selecting “Create/Forgot Password”. From there you will need to enter the email address associated with your account and type in a new password of your choice. The password requires at least 8 characters and you must use at least one numeric and one capital letter.

 

Still need help? Contact us.

Please check your spam or junk folder for the email. The email will have a subject line of “Password Reset Request” and will come from Customer Relations (the sender email address is guest@paytronix.com).

Log into your account to update your account information. Depending on where you live, we may or may not have locations in your area that are participating in the Bruegger’s Rewards program so you may not get emails from us featuring reward information or deals not available in your area. You may still receive information about other news happening, such as new menu items and more!

Coupons & Offers

The best way to receive the latest promotions and coupons for Bruegger’s Bagels is by signing up for Bruegger’s Rewards, our loyalty program. As a rewards member, you will earn points on every order to redeem for your favorite bagels, breakfast sandwiches and more. You will also receive special reward member only discounts as well as surprise & delight offers!

Interested? Sign Up Today!

You bet! Our coupons displayed on your smartphone will gladly be accepted in-bakery at any participating location, so long as the coupon is valid.

 

Be sure you always have the latest offers & deals by joining Bruegger’s Rewards. Sign up Today!

Catering

The fastest and easiest way to place your order is online. You can choose from our delicious fresh menu items, set pick up or delivery times and process your payment. All orders placed after 3:00pm will be available for pick-up or delivery after 7:30am the next day.

Our online menu is always the most up to date.

 

Need to print? Download a PDF of our catering menu

Yes, we do! Delivery is available in most areas. To check on availability in your area, enter your zip code in the order details page and choose delivery.

Yes. To be eligible for delivery, the order total must be $25 before taxes, discounts and delivery fees.

$19.00** for orders up to $380 or 5% of the order amount on any order over $380. **Delivery fees may vary by location.

Yes! We understand many of our guests have long time relationships with their local store and want you to continue with them! Once your login, go to “My Preferred Store” section to choose your favorite store. Or you can email us at CateringSupport@bagelbrands.com and have a catering specialist select your store for you.

Same day online catering orders can be placed at least 4 hours in advance of delivery or pickup. To ensure we serve you the best quality product and meet our Fresh Baked Policy, we are unable to accommodate early morning orders for next day service once our bakeries have closed. We are happy to serve you but will need additional time to have your order prepared; therefore all “next day” orders placed after 3:00pm will be available for pick-up or delivery after 7:30am the following day.

We certainly can! You can email us at CateringSupport@bagelbrands.com and our catering specialists will assist you!

Absolutely! Once you add an item to your cart, you can choose the selections that best fit your group.

With catering, we provide everything you would need to enjoy the meal based on what you ordered. Plates, napkins, appropriate utensils, cups, lids, creamer, sweetener, etc.

Yes! Our catering site is secure. We can store your credit card, should you choose that option.

Our bagels are made in a facility that uses milk, eggs, wheat, soy, sesame, peanuts, and tree nut ingredients. Our bagels are also made on equipment that processes tree nuts. Our stores prepare food in an open kitchen so the possibility for cross contamination exists for all allergens, including peanuts & tree nuts. Our store managers are Serv Safe trained and are aware of the sensitivities of our guests. If you have a high sensitivity to a specific allergen, please email CateringSupport@bagelbrands.com and discuss your concerns with our catering specialists you can note your order accordingly and work with the GM at the store that will fulfill your order. Our stores are willing to and will attempt to work with our guests to minimize allergen concerns.

 

For a list of the allergens and ingredients in our products please see our Nutritional & Allergen Information.

Unfortunately, we do not offer a gluten free bakery item at this time. Please email us at CateringSupport@bagelbrands.com so we can provide you with modification options.

Simply email us at CateringSupport@bagelbrands.com and a catering specialist can add instructions to your order.

You can order for any size for pickup and we accept any size order for delivery so long as it is over $25. We have a wonderful team of experts that handle orders from 10 to 10,000 people.

We have selected products that best suit delivery and maintain our high standards of quality and freshness for presentation on our catering menu.

We run several promotions throughout the year.  If the promotion does not list a promotional code, it will be auto applied when your order meets the offer qualifications.  Other offers that specify a promo code require that the code be entered at checkout.  If you have questions regarding a promotional discount, please email us at CateringSupport@bagelbrands.com and our catering specialists will assist you!

We accept most major cards (Visa, MasterCard, American Express and Discover) for payment. We cannot accept gift cards for catering purchases at this time.

A final invoice will be emailed to you at midnight, the night after your order is completed. Our credit cards process at that time. Also, you can log in to your account and click on “My Account”. Select “Order History”. You can print PDF copies of any of your orders 24/7.

No, when you place your order, your payment is submitted at that time.

If you need tax exemption, please email CateringSupport@bagelbrands.com and attach your state tax exemption letter. (Federal IRS and W9s cannot be accepted) See our Sales Tax Exemption Guidelines here to see what is required.

Yes, we do! Please email us at CateringSupport@bagelbrands.com with your purchase order number after submitting our order online. We can add the number to your confirmed order.

Cash is not accepted for advance orders. We prefer credit cards for payment. However, if your company or organization places orders on a frequent basis exceeding $300 per month, you may qualify for a House Account, which if approved, allows payment via check or ACH transfer. For our house account, please complete this House Account Application. Please send the completed and signed application to CateringSupport@bagelbrands.com. It generally takes 7-10 business days to process.

A pending amount is charged in advance of the catering order for 5% more than the expected total. On the order date, the amount will be corrected and finalized to match the invoice. It may take a couple of days for your bank to update your account to the finalized amount.

Thank you for your generosity! We do offer the option to provide gratuity to our delivery drivers and/or store team. The standard amount suggested on our orders is 10% of the subtotal but this amount can be adjusted to match your preference. There is no obligation to provide a gratuity and our great service will not change based on the amount selected. When checking out on our website, when you reach the third “Review” page, it will leave the gratuity open for you to adjust how you see fit.

To account for tax differences, we pre-authorize 5% above the total amount of the order. However, you will only be charged the amount of your order. On the order date, the amount will be corrected and finalized to match the invoice. It may take a couple of days for your bank to update your account to the finalized amount.

Once we confirm your order, it is immediately transmitted to the bakery team. You will see the order at the same time through a confirmation email and on your account order history.

No. Once your change is confirmed, you will only be charged for the items you receive in the order.

Bruegger’s understands that plans can change, and we will gladly assist you in making changes to your catering order’s pick-up/delivery date and time. We accept cancellations up until 4:00 PM, the day prior, in the time zone that the order is scheduled. Bruegger’s reserves the right to charge your credit card or house account 100% of the price of the order amount of cancelled after 4:00 PM, the day prior, in the time zone that the order is scheduled.

Yes, you will need an account connected to an email address. If you have a Bruegger’s Rewards account with your email address, please note they are not in the same system or program and you will need to create an catering account.

 

Ready? Create a Catering Account

Check your spam box and/or settings to see if our email containing your password has been blocked. Ensure that noreply@catering.brueggers.com is on your safe senders list and/or that your company is allowing emails from this address to come through. If you submit a “Get Password” request more than once, please wait for the last email to arrive as each time a request is submitted a new password is generated making the previous password invalid. If you still did not receive the password reset email, email us at CateringSupport@bagelbrands.com and we provide a temporary password.

When can log in and update your information (such as your email address), add or remove a credit card to keep on file for your orders, view your upcoming orders, and view your repeat standing orders.

If you are having issues receiving emails from us, here are a few tips to help solve the issue: Check your spam box and/or settings to see if our email containing your password has been blocked. Ensure noreply@catering.brueggers.com is on your safe senders list and/or that your company is allowing emails from this address to come through. If you still are having trouble, email us at CateringSupport@bagelbrands.com and we provide assistance.


Need something right away? Log into your catering account to print or save a copy of your order which can be found under “Order History.”

Gift Cards

You can check your gift card balance online on our website.

There is no expiration date on your Gift Card. We recommend that you redeem it soon after you receive it, so you don’t forget.

You can use your Gift Card in-store at participating locations, which exclude our licensed stores, located in airports, hotels, hospitals, military bases, and college campus locations, convenience stores, etc.

 

Looking to use online or load your gift card value to your Rewards account? Contact Us

During select times of the year we do offer promotional programs or discounts on our Gift Cards. To stay in the know on gift card and other promotions, be sure to sign up for Bruegger’s Rewards and opt-into email or app push notifications on your mobile device.

No. There are no fees associated with Gift Cards. You will only be charged the face value of the Gift Card and shipping if applicable. eGift Cards are sent via email and incur no shipping charges.

Not at this time.

 

Need another gift card? Shop gift cards

Cards may not be redeemed for cash and no refunds or change will be given unless required by law. However, non-promotional cards under $10 are refundable in participating stores in CA; non-promotional cards under $5 are refundable in participating stores in CO, ME, MA, MT, NJ, OR, and WA; non-promotional cards under $2.50 are refundable in participating stores in TX; and, non-promotional cards under $1 are refundable in participating stores in VT and RI.

Not at this time.

 

If your gift card has not been delivered or shipped, you can cancel the order by contacting Customer Support.

We are so sorry to hear this! We are happy to look into things for you. Please contact us by filling out our contact form and we will get back to you via email.

Your Gift Card has cash value and should be safeguarded as such. If you lose your Gift Card, contact Customer Support immediately with the gift card number from the back of the card or from the email for eGift Cards. If your Gift Card has not been redeemed or has some remaining value, we can cancel the original and issue you a new eGift Card for that value.

 

For physical gift cards, contact us. For eGift Card support, contact our eGift Card partners at CashStar.

Yes. To do so, go to the “For Me” tab underneath “Who is the gift card for”. Your eGift Card will be sent to the email address entered on the Payment Page. When you receive your eGift Card alert via email, follow the instructions in this message to retrieve and redeem your eGift Card.

 

Ready? Shop Gift Cards

Simply personalize the eGift Card for your recipient, have it sent to yourself and then print it. To do this, go to the “For Me” tab underneath “Who is the gift card for”. Your eGift card will be sent to the email address entered on the Payment Page. Enter your email address in the “Your Email” field. Enter your recipient’s name and your personal message on the eGift Card messages page, and complete the transaction normally. You will receive an eGift Card alert via email. Follow the instructions in this message to retrieve your eGift Card and then choose “Click to print this page.” The resulting printout may be presented as a gift to the recipient.

 

Ready to get gifting? Shop Gift Cards

An eGift Card is an electronic Gift Card that is sent via email. On the delivery date you choose, a message is sent to the recipient informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing the eGift Card you created (the design you selected, with your recipient’s name and your personalized message), its value and code number. This page also gives simple instructions for redeeming the eGift Card, including printing instructions. Sometimes, special offers and promotions are listed on the page.

eGift Card: Your eGift Card will be sent via email on the delivery date you choose, with rare exceptions for processing delays. For same-day delivery, most eGift Cards are sent within an hour of the purchase transaction. For future delivery, eGift Cards are sent on the morning of the scheduled delivery date. Please see the “eGift Cards” section below for more about eGift Cards.

 

Plastic Gift Card: Delivery times are determined by the Shipping Method selection. Orders are generally shipped within 1-2 business days. Once your Gift Card is shipped, you will receive an email with a tracking number, with which you may access the current shipping status of your gift.

Gift Cards may be shipped to valid street addresses within the United States. For your protection, we do not ship to Post Office Boxes.

 

Ready to get gifting? Shop Gift Cards

You will receive an email message confirming delivery, and a message notifying you that the eGift Card has been viewed. If the eGift Card goes un-viewed for 15 days after delivery, you will receive a message with options for resolving the issue. You may also contact Customer Support with the order number from the email you received confirming your purchase, and we can tell you if the recipient has viewed their eGift Card.

Once your Gift Card is shipped, you will receive an email with a tracking number, with which you may access the current shipping status of your gift.

If your Gift Card has not been delivered, you can cancel your purchase by contacting Customer Support. Cancellation is subject to limitations.

CashStar is a Blackhawk Network business specializing in Digital Gifting that allows consumers and businesses to securely order and send Gift Cards. CashStar’s focus is on developing a secure payment technology platform and service dedicated to bridging the digital and physical divide. CashStar is fully PCI compliant.

Careers & Employees

We’re always looking for great people to join our team! Learn more and apply for team member and management opportunities at your local Bruegger’s Bagels location by visiting our Careers page.

Please visit our Careers page for current open positions.

You can download your W2 and other pay check information from Workday.

We partner with Truework for all employment verification.